I came in for service and was met by Cathy Fenske, who was not over bearing and caught my ear. I have brought my car in on several occasions but this was the first time that there was a representative there to just ask a few questions in regards to my needs i.e. trade in, lease etc. I have been thinking about a trade in for a while, but never initiated it as I thought it was not possible, nor really wanted to take the enormous amount of time to inquire. However, upon talking to Ms. Fenske, she took the time to inquire about this. Since I was going to work from there, it literally took a few minutes to get some information and told me I was eligible. From there she passed me on to a sales rep who contacted me and again, little time was spent. When I went in to sign the papers, it literally was come in and sign the papers. Not like other dealerships that have you there for hours. I was very impressed with the service that was given and now I will always go to Tamaroff for my cars.
Always satisfied - Chris Woods and Andy Haas always are polite and listen to my concerns. The rest of the service crew always completes my work in a timely fashion. I drive all the way from Ann Arbor just to have Tamaroff service my vehicle. They make you feel like family.
As always. Great service! Only negative is the new car push- didn't care for that. But the service side was excellent.
My husband and I looked all over for a specific vehicle, when I reached out to this dealership right away I felt welcomed and I was miles away. Matt was our salesman and he was fantastic, he went above and beyond. Matt was also very persistent to meet our needs for purchasing our pre-owned vehicle. We were pleased with our purchase!
Me. Luu was very Cordial and understanding, his ability in making our transaction smooth was helpful. Our sales manager had us in and out was great.
loved my first visit for my 2016 crv oil change and tire rotation .I was in and out in a reasonable time.* note* made an appointment first.
Upon my entrance I was greeted by the receptionist who immediately paged for a Sales Consultant to help me. My Sales Consultant was Mr. Donavan Snow. I felt no pressure from him to make a sale. He was very pleasant and knowledgeable about the vehicle I was interested in. He took his time explaining the details of the vehicle along with warranties etc. I really appreciated his customer service and salesmanship and I highly recommend you to purchase your next vehicle from him. He is TRUSTWORTHY!
Went to the service dept. of the dealership for an oil change and rear window wiper blade replacement. No problems encountered and received complimentary carwash.
Very nice and pleasant sale and service Salama sales man is very knowledgeable nice person